Frozen Pipes
Learn how to prevent frozen pipes, what to do during cold weather, and how to thaw safely.
Quick Answer
Frozen pipes can begin with weak or no flow during cold weather, but an outage or provider-side issue can look similar. Confirm the local forecast and utility instructions, protect exposed plumbing before temperatures fall, use gentle heat only on accessible pipe, and never use an open flame.
On This Page
Key Facts
Watch the forecast
Preparation should begin before temperatures reach the danger window.
Check water flow
One fixture and whole-home no-flow situations need different checks.
Thaw safely
Never use an open flame or unsafe heating method.
Inspect after thawing
A split can leak only after frozen water begins to thaw.
Cold Weather Timeline
72 Hours Before
Wrap vulnerable pipes and review the forecast.
24 Hours Before
Remove hoses, know the shutoff, keep heat on.
During Warning
Follow current local water-use guidance.
After Temperatures Rise
Inspect carefully for leaks after thawing.
Is It a Frozen Pipe or a Service Outage?
Check nearby homes
A wider no-water issue may not be inside your property.
Look for utility alerts
Check provider notices before thawing anything.
Check multiple fixtures
Compare hot, cold, and several locations.
What This Problem May Mean
Pipes are more likely to freeze in unheated or poorly insulated spaces, exterior walls, crawl spaces, garages, and cabinets against outside walls. A frozen pipe may split before or during thawing, so watch closely for leaks and know where the main water shutoff is.
Safe Thawing and Homeowner Checks
When to Stop
- A pipe is cracked, bulging, or already leaking.
- Water begins flowing from a split as the pipe thaws.
- The frozen section is inside a wall, ceiling, crawl space, or another unsafe/inaccessible area.
- Any open-flame or high-heat method would be required to reach the pipe.
When Professional Help May Make Sense
If the pipe cannot be located or thawed safely, or it is damaged or leaking, contact a licensed plumber. Never use a torch or other open flame to thaw a pipe.
Need location-specific context?
Provider boundaries, utility rules, weather, and local water conditions can change the next step. Use the statewide and area guides only when location actually changes the decision.
What to Have Ready Before You Call
Sources Used
- Texas Department of InsuranceWinter safety and frozen-pipe guidance
- National Weather Service El PasoClimate Data for El Paso
How this guide was prepared
HomeService Path separates general homeowner observations from provider-specific or property-specific evidence. The page does not diagnose a specific home, promise a repair outcome, or replace current utility instructions, manufacturer guidance, or professional inspection.